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LNER vs Competitors

360° AI Visibility Analysis

LNER
VS
Avanti West Coast
VS
CrossCountry
VS
TransPennine Express
Google Gemini Train Travel 48 Queries Analyzed February 2026
🏆

LNER Leads in AI Visibility

With 27.3% Share of Voice vs CrossCountry's 22.3%, LNER dominates AI visibility in this analysis with a 5.0 percentage point lead.

LNER
27.3%
Leader
CrossCountry
22.3%
Avanti West Coast
16.9%
TransPennine Express
9.8%
Room to Grow

Share of Voice

How often each brand is mentioned when AI assistants answer relevant queries.

Visibility Comparison

Side-by-side comparison of mention rates, citation rates, and primary recommendations across brands.

Share of Voice
27.3%
16.9%
22.3%
9.8%
24% Other
Mention Rate
29%
19%
23%
10%
19% Other
Citation Rate
29%
15%
23%
10%
23% None

Sentiment Analysis

How positively or negatively AI assistants describe each brand when responding to queries.

Neutral
TransPennine Express
Score in full report
Neutral
LNER
Score in full report
Neutral
Avanti West Coast
Score in full report
Neutral
CrossCountry
Score in full report

Detailed Metrics

Breakdown of visibility metrics including overall score, mention rate, citation rate, and primary recommendation rate.

Company Overall Score Mention Rate Citation Rate Primary Rec. Rate
LNER
Low
Upgrade Upgrade Upgrade
Avanti West Coast
Low
Upgrade Upgrade Upgrade
CrossCountry
Low
Upgrade Upgrade Upgrade
TransPennine Express
Low
Upgrade Upgrade Upgrade

Visibility Gaps Identified

3 gaps found
3
Visibility Gaps Detected

These are queries where competitors appear but you don't — each represents potential customers you're losing to competition.

1 informational1 transactional1 navigational

Avanti West Coast dominate these queries

Unlock full report to see exact gap queries and conquest opportunities

Visibility by Query Intent

Informational (9 queries)
22%
Low visibility
Transactional (9 queries)
22%
Low visibility
Comparison (12 queries)
42%
Opportunity area
Recommendation (9 queries)
33%
Opportunity area

Competitive Positioning

Overall AI Visibility Ranking

🥇
LNER
Sentiment: 5.0/10
27.3%
Share of Voice
🥈
CrossCountry
Sentiment: 5.0/10
22.3%
Share of Voice
🥉
Avanti West Coast
Sentiment: 5.0/10
16.9%
Share of Voice
#4
TransPennine Express
Sentiment: 5.0/10
9.8%
Share of Voice

Head-to-Head Battles

LNER
14
mentions
VS
Avanti West Coa
9
mentions
🏆 LNER wins
LNER
14
mentions
VS
CrossCountry
11
mentions
🏆 LNER wins
LNER
14
mentions
VS
TransPennine Ex
5
mentions
🏆 LNER wins

Visibility by Query Type

Generic Industry Queries (5)
20%
Brand-Specific Queries (40)
32%
Comparison Queries (3)
0%

Query Performance Matrix

C Cited M Mentioned - Not Present Gap Opportunity

Query-by-query breakdown showing which brands appear in AI responses — C means cited as top recommendation, M means mentioned, Gap means competitors appear but you don't.

Query Intent PlatformLNERAvanti West CoastCrossCountryTransPennine Express
Are Industry's season tickets worth it for regular travel between London and Edinburgh? Comparison GeminiC---
Is it worth getting an LNER season ticket if I commute to London daily? Comparison GeminiC---
⚠️ Is there a way to get travel updates for my Avanti train without using the app? Informational Gemini-C--
If my train is delayed, what compensation do I get when I buy tickets through Industry? Informational Gemini----
Can I reserve spaces for bikes on Industry trains in Wales? Transactional Gemini----

Topic Analysis

7 topics analyzed

Visibility rate shows how often each brand appears when AI assistants answer queries on this topic. Rates are independent — multiple brands can appear in the same response, so percentages may not sum to 100%.

STRONG = You lead competitors. GAP = Competitors lead you. OPPORTUNITY = Low visibility across all brands — potential whitespace.

General Info

✓ STRONG
12 queries
LNER 42%
Avanti West Coa 17%
CrossCountry 25%
TransPennine Ex 0%

Pricing & Fees

✓ STRONG
5 queries
LNER 40%
Avanti West Coa 20%
CrossCountry 0%
TransPennine Ex 20%

Mobile & Digital

⚠ GAP
3 queries
LNER 0%
Avanti West Coa 33%
CrossCountry 33%
TransPennine Ex 0%

Security & Trust

⚠ GAP
2 queries
LNER 0%
Avanti West Coa 50%
CrossCountry 0%
TransPennine Ex 0%

Reviews & Reputation

⚠ GAP
2 queries
LNER 0%
Avanti West Coa 0%
CrossCountry 100%
TransPennine Ex 0%

Comparisons

💡 OPPORTUNITY
21 queries
LNER 29%
Avanti West Coa 14%
CrossCountry 19%
TransPennine Ex 14%

Switching

3 queries
LNER 33%
Avanti West Coa 33%
CrossCountry 33%
TransPennine Ex 33%
+5 more topics in full report
2
Topics where you lead
3
Topics with gaps to close
2
Topics neutral/emerging

Priority Gap Topics

Focus your content on: Reviews & Reputation Security & Trust Mobile & Digital. Competitors are winning these conversations. Upgrade to reveal

Business Impact Analysis

Estimated business value of AI visibility based on market size, customer acquisition potential, and operational efficiency gains.

UK travel bookings/year
45.0M
AI-Influenced Decisions
28% AI-influenced travel research
AI Search Growth (YoY)
35% YoY

AI assistants are revolutionizing travel planning and booking research

Untapped Customer Opportunity
286,650
potential customers/month via AI
With only 27% Share of Voice, competitors are capturing most AI-influenced customers. This shows your growth potential if visibility improves.
CAC Reduction Potential
£XXX
saved per customer
Upgrade to unlock
Competitive Position
Leading
5.0% ahead CrossCountry
Your visibility: 27.3% Top competitor: 22.3%

Customer Journey Coverage

Discovery & Research
22%
Critical Gap
Comparison Shopping
42%
Needs Work
Final Selection
33%
Needs Work
Ready to Switch
22%
Critical Gap
Recommendation: Focus on creating content for the "Discovery & Research" stage

Intent Coverage Analysis

33% High-Intent
💰 Buying
22.2%
2 of 9 queries
🤔 Comparing
41.7%
5 of 12 queries
🧭 Navigating
22.2%
2 of 9 queries
📚 Researching
22.2%
2 of 9 queries
Recommendations
33.3%
3 of 9 queries

Win/Loss Overview

Needs Improvement
11
Wins
34
Losses
0
Ties
Win Rate 22.9%
Analyzed 48 queries

Equivalent PPC Value

Annual Value
£127,584/yr
Monthly Value
£10,632/mo
Industry Avg CPC
£12
Based on 14 AI mentions × estimated click-through × industry CPC

Technical AEO Score

How well your website is optimized for AI crawlers and assistants — covering schema markup, content structure, and machine readability.

60
/100
🟡 Foundation

Baseline ready

No barriers - competing on content merit alone

Visibility Impact
Up to 20%
Urgency
Optimize when convenient

Score Breakdown by Category

Upgrade to Unlock
Schema.org Markup
5/25
Performance & Accessibility
10/15
AI Meta Tags
10/20
AI Crawler Access
15/20
Content Structure
20/20

Detailed Audit Results

Upgrade to Unlock

Schema.org Markup

Organization Schema
Found
5 pts
FAQ Schema
Missing - reduces chance of verbatim quotes in AI responses
5 pts
Content Schema
Missing - AI struggles to categorize your content
5 pts
Breadcrumb Schema
Missing - AI can't understand your site hierarchy
5 pts
Speakable Schema
Missing - voice assistants can't identify quotable content
5 pts

Performance & Accessibility

Page Load Speed
Loaded in 6.45s - slow, crawlers may timeout
5 pts
Mobile Responsive
Mobile-friendly detected
5 pts
SSL/HTTPS
Secure (HTTPS)
5 pts

AI Meta Tags

AI Content Summary
Missing - AI creates its own interpretation of your content
5 pts
Platform-Specific Tags
Missing - no platform-specific optimization signals
5 pts
Robots AI Directives
Properly configured
5 pts
Open Graph Tags
Found 4/4 tags
5 pts

AI Crawler Access

GPTBot Access
Allowed
5 pts
ClaudeBot Access
Allowed
5 pts
PerplexityBot Access
Allowed
5 pts
llms.txt File
Missing - no AI-specific guidance file (emerging standard)
5 pts

Content Structure

Semantic Headings
Found H1: ✓, H2: ✓, H3: ✓
5 pts
FAQ Content
Found FAQ-style content
5 pts
Structured Lists/Tables
Lists: ✓, Tables: ✗
5 pts
Internal Linking
Found 185 internal links - good for topic authority
5 pts

What does Technical AEO Score mean?

Technical AEO is necessary but not sufficient for AI visibility. A high score ensures AI assistants can access, understand, and attribute your content — but your content quality and authority determine if you actually win recommendations. Think of it like SEO: perfect technical setup removes barriers but doesn't guarantee rankings.

Strategic Recommendations

Prioritized actions to improve your visibility in AI assistant responses based on gap analysis and competitive positioning.

high

Address negative sentiment for LNER

Sentiment score of 4.9/10 indicates issues. Review negative themes:

Improves brand perception and recommendations
2

Additional Strategic Recommendation

Detailed action plan for improving AI visibility...

High impact

+3 more recommendations

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Exact visibility percentages
CAC reduction analysis
All platform breakdowns
Call deflection savings
Full gap query details
Product category visibility
All strategic recommendations
Technical AEO audit details
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