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Virgin Media O2 vs Competitors

360° AI Visibility Analysis

Virgin Media O2
VS
Vodafone UK
VS
BT Group plc
Google Gemini Telecommunications 38 Queries Analyzed January 2026
🏆

Virgin Media O2 Leads in AI Visibility

With 3.7% Share of Voice vs Vodafone UK's 2.9%, Virgin Media O2 dominates AI visibility in this analysis with a 0.8 percentage point lead.

Virgin Media O2
3.7%
Leader
Vodafone UK
2.9%
BT Group plc
1.1%
Room to Grow

Share of Voice

How often each brand is mentioned when AI assistants answer relevant queries.

Visibility Comparison

Side-by-side comparison of mention rates, citation rates, and primary recommendations across brands.

Share of Voice
3.7%
92% Other
Mention Rate
5%
5%
87% Other

Sentiment Analysis

How positively or negatively AI assistants describe each brand when responding to queries.

Neutral
Virgin Media O2
Score in full report
Neutral
Vodafone UK
Score in full report
Neutral
BT Group plc
Score in full report

Detailed Metrics

Breakdown of visibility metrics including overall score, mention rate, citation rate, and primary recommendation rate.

Company Overall Score Mention Rate Citation Rate Primary Rec. Rate
Virgin Media O2
Low
Upgrade Upgrade Upgrade
Vodafone UK
Low
Upgrade Upgrade Upgrade
BT Group plc
Low
Upgrade Upgrade Upgrade

Visibility by Query Intent

Informational (7 queries)
0%
Low visibility
Transactional (14 queries)
0%
Low visibility
Comparison (10 queries)
20%
Low visibility
Recommendation (7 queries)
0%
Low visibility

Visibility by Query Type

Generic Industry Queries (5)
0%
Brand-Specific Queries (30)
0%
Comparison Queries (3)
67%

Query Performance Matrix

C Cited M Mentioned - Not Present Gap Opportunity

Query-by-query breakdown showing which brands appear in AI responses — C means cited as top recommendation, M means mentioned, Gap means competitors appear but you don't.

Query Intent PlatformVirgin Media O2Vodafone UKBT Group plc
ok help me out - Virgin Media O2 or Vodafone UK? which one's actually better? Comparison GeminiCM-
I want to use my phone to pay for things, but I'm worried about security. What are the safest mobile financial services available in the UK, and how do they protect my data and prevent fraud? Informational Gemini---
I need to send large data files regularly from my office in Birmingham to clients internationally. What are my options for high-speed data services that can handle this without constant interruptions or delays? Transactional Gemini---
I'm comparing mobile broadband providers in the UK. Besides price, what should I be considering in terms of actual network coverage and speed, especially in rural areas outside of Edinburgh? Comparison Gemini---
My company has offices in London, New York, and Tokyo. What's the easiest way to get reliable mobile broadband that works consistently across all locations for my employees? Recommendation Gemini---

Topic Analysis

7 topics analyzed

Visibility rate shows how often each brand appears when AI assistants answer queries on this topic. Rates are independent — multiple brands can appear in the same response, so percentages may not sum to 100%.

STRONG = You lead competitors. GAP = Competitors lead you. OPPORTUNITY = Low visibility across all brands — potential whitespace.

Comparisons

💡 OPPORTUNITY
15 queries
Virgin Media O2 13%
Vodafone UK 13%
BT Group plc 7%

Product Features

💡 OPPORTUNITY
6 queries
Virgin Media O2 0%
Vodafone UK 0%
BT Group plc 0%

Pricing & Fees

💡 OPPORTUNITY
6 queries
Virgin Media O2 0%
Vodafone UK 0%
BT Group plc 0%

Mobile & Digital

💡 OPPORTUNITY
6 queries
Virgin Media O2 0%
Vodafone UK 0%
BT Group plc 0%

Security & Trust

💡 OPPORTUNITY
2 queries
Virgin Media O2 0%
Vodafone UK 0%
BT Group plc 0%

General Info

💡 OPPORTUNITY
2 queries
Virgin Media O2 0%
Vodafone UK 0%
BT Group plc 0%

Customer Service

1 queries
Virgin Media O2 0%
Vodafone UK 0%
BT Group plc 0%
+5 more topics in full report
0
Topics where you lead
0
Topics with gaps to close
7
Topics neutral/emerging

Business Impact Analysis

Estimated business value of AI visibility based on market size, customer acquisition potential, and operational efficiency gains.

potential customers searching
1.0M
AI-Influenced Decisions
20% AI-influenced decisions
AI Search Growth (YoY)
35% YoY

AI assistants are transforming how customers research and make decisions

Untapped Customer Opportunity
616
potential customers/month via AI
With only 4% Share of Voice, competitors are capturing most AI-influenced customers. This shows your growth potential if visibility improves.
CAC Reduction Potential
£XXX
saved per customer
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Competitive Position
Leading
0.8% ahead Vodafone UK
Your visibility: 3.7% Top competitor: 2.9%

Customer Journey Coverage

Discovery & Research
0%
Critical Gap
Comparison Shopping
20%
Critical Gap
Final Selection
0%
Critical Gap
Ready to Switch
0%
Critical Gap
Recommendation: Focus on creating content for the "Discovery & Research" stage

Technical AEO Score

How well your website is optimized for AI crawlers and assistants — covering schema markup, content structure, and machine readability.

25
/100
🔴 Critical

Actively blocked

AI crawlers can't access or parse your content effectively

Visibility Impact
Up to 60%
Urgency
Immediate action required

Score Breakdown by Category

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Schema.org Markup
0/25
Performance & Accessibility
10/15
AI Meta Tags
0/20
AI Crawler Access
15/20
Content Structure
0/20

Detailed Audit Results

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Schema.org Markup

Organization Schema
Missing - AI can't confidently identify your brand
5 pts
FAQ Schema
Missing - reduces chance of verbatim quotes in AI responses
5 pts
Content Schema
Missing - AI struggles to categorize your content
5 pts
Breadcrumb Schema
Missing - AI can't understand your site hierarchy
5 pts
Speakable Schema
Missing - voice assistants can't identify quotable content
5 pts

Performance & Accessibility

Page Load Speed
Loaded in 0.59s - fast
5 pts
Mobile Responsive
No responsive signals - may affect mobile AI access
5 pts
SSL/HTTPS
Secure (HTTPS)
5 pts

AI Meta Tags

AI Content Summary
Missing - AI creates its own interpretation of your content
5 pts
Platform-Specific Tags
Missing - no platform-specific optimization signals
5 pts
Robots AI Directives
Missing or restrictive - may limit AI access
5 pts
Open Graph Tags
Missing - AI has limited preview data
5 pts

AI Crawler Access

GPTBot Access
Allowed
5 pts
ClaudeBot Access
Allowed
5 pts
PerplexityBot Access
Allowed
5 pts
llms.txt File
Missing - no AI-specific guidance file (emerging standard)
5 pts

Content Structure

Semantic Headings
Found H1: ✗, H2: ✗, H3: ✗
5 pts
FAQ Content
No FAQ content detected - add Q&A sections for better AI extraction
5 pts
Structured Lists/Tables
Lists: ✗, Tables: ✗
5 pts
Internal Linking
Found 0 internal links - add more internal links
5 pts

What does Technical AEO Score mean?

Technical AEO is necessary but not sufficient for AI visibility. A high score ensures AI assistants can access, understand, and attribute your content — but your content quality and authority determine if you actually win recommendations. Think of it like SEO: perfect technical setup removes barriers but doesn't guarantee rankings.

Strategic Recommendations

Prioritized actions to improve your visibility in AI assistant responses based on gap analysis and competitive positioning.

high

Address negative sentiment for Virgin Media O2

Sentiment score of 5.0/10 indicates issues. Review negative themes:

Improves brand perception and recommendations
2

Additional Strategic Recommendation

Detailed action plan for improving AI visibility...

High impact

+11 more recommendations

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Exact visibility percentages
CAC reduction analysis
All platform breakdowns
Call deflection savings
Full gap query details
Product category visibility
All strategic recommendations
Technical AEO audit details
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